Đối với một mô hình bán hàng Order (hàng đặt trước/Dropshipping) như của bạn, trang Shipping Policy cực kỳ quan trọng. Nó giúp khách hàng hiểu rõ tại sao thời gian giao hàng lâu hơn bình thường, từ đó giảm thiểu tỉ lệ khách đòi hoàn tiền khi hàng đang trên đường giao.

Dưới đây là bản Shipping Policy chuyên nghiệp dành cho Velourixy Beauty:

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Shipping Policy

Thank you for visiting and shopping at Velourixy Beauty. We are committed to providing you with the best shopping experience and ensuring your beauty essentials reach you as quickly as possible.

1. Order Processing Time

• All orders are processed within 1-3 business days.

• Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

We ship to most countries worldwide. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping	7 - 15 business days	[Free / $X.XX]
Express Shipping	5 - 7 business days	[$XX.XX]

Note: Since our products are curated and ordered specifically for you, delivery times may vary based on your location and international shipping conditions.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

4. Customs, Duties, and Taxes

Velourixy Beauty is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Velourixy Beauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Missing or Lost Packages

In the event that your tracking information shows "Delivered" but you have not received your package, please check with your neighbors or local post office first. If it is still missing, contact us at support@velourixy.com so we can assist in investigating with the carrier.

7. Incorrect Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@velourixy.com if you believe you have provided an incorrect shipping address.